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Critical ESG Issues Management

Mapping, organizing, understanding, and addressing critical issues...

  • Identifying, quantifying and prioritizing critical Environmental, Social, and Governance issues relevant to the your business
  • Issue intelligence through monitoring current events, research and news that impact the issues
  • Advising strategic and tactical options to address, mitigate, resolve and lead on the issue(s)
  • Identifying, monitoring and engaging with key issue change agents and stakeholders

More on Critical ESG Issues Management

Effective issue management is central the ability of the corporation to recognize, more accurately assess, address risks and seize opportunity as part of the overall risk management process (the responsibility of the board room and C-Suite).  Today, managing of ESG risk and opportunity is becoming an essential part of corporate management best practices at the highest levels and throughout the enterprise.  The G&A Institute team members have years of experience in assisting public companies in addressing risk management and especially issue management, with increasing emphasis in recent years on the rising importance of ESG issues to corporate managers and the investment community.

The corporate senior management team is often evaluated on its ability to understand critical issues, to respond to the issue(s), to lead on the most important issues facing the enterprise, and to devise solutions to achieve positive outcomes, including risk mitigation. Many of the issues to be addressed involve specific elements of ESG strategies and performance -- the “E,” “S” and “G” concerns of internal and external stakeholders. (These include employees, shareholders, customers, investors, lenders, business partners, regulators, NGOs, and others).

The G&A Team has years’ of experience in Issue Management ("IM") for US companies and multinationals, and we provide an organized, proprietary “G&A Institute Issue Mapping and Matrix Exercise (TM)” approach for client IM. The project work typically involv

  • Identifying and quantifying the critical environmental, social, and governance issues relevant to the client’s business
  • Identifying and monitoring the issue change agents (individuals and organizations that are shaping issue outcomes)
  • Prioritizing the issues for monitoring and action steps
  • Monitoring current events that impact the issues
  • And advising the client organization on potential strategic and tactical options to address issues, to develop resolutions and demonstrate leadership on the issue(s)

Our deliverables typically include a comprehensive Issue Matrix for mapping of critical issues trajectories, identification of key players, important intelligence, suggestions for actions, and identifying the opportunities to exert leadership on key issues of importance to the client organization.

The Challenge for Management: Understanding the risks that are inherent in the company's strategies, operations, management, finances balancing effective risk management with innovation, and seizing opportunities (in the risk-opportunity balance) driving strategic risk management to all corners of the enterprise.

Strategic Risk Management Advice, Strategies and Programmatic Approaches
Consider that risk management is of critical importance to corporate boards, C-Suite executives, professional functions, line management, and other leaders in the corporation. Strategic Risk Management comprehensively addresses both risk (and elimination and mitigation or reduction of risk) and opportunity (inherent for smart managers in almost all risk situations).

The "umbrella" over all corporate ESG and Sustainability strategies and programs is Strategic Risk Management ("SRM"). The G&A Institute team members have many years' of experience in SRM and the component elements: Issue Management; Emergency Preparation, Crisis Preparedness, Crisis Response, Crisis Recovery, Rebuilding post-Incident, and Assurance of Business Continuity. The lessons learned both positive and negative in more than 300 corporate, government and social sector engagements are applied in our work for clients, and have been excellent preparatory steps in our long-term foundational work in ESG and Sustainability. These lessons learned are valuable resources to clients.

Pulse-taking for Enterprise Risk Management (ERM) Assessment
What are the specific risks and opportunities inherent in ESG and Sustainability issues? These can include the evolution of corporate disclosure and reporting on various climate change issues such water issues (consumption/use and discharge), supply chain challenges, or traditional governance issues.

The Institute's team members have collective decades of experience in helping corporate leaders manage critical issues and crises events, from preparation and response through recovery and restoration, and rebuilding post-crisis to assure business continuity. 

We monitor trends and Best Practices in issue management; today, the focus on Sustainability and ESG issues dramatically raises the bar for ERM in large corporations. The Institute can assist in the design, implementation, fine-tuning of programs, training, and other aspects of Strategic Risk Management (SRM) especially related to ESG issues.

Bottom line: Risks and Rewards are part of every leader's success in operating a business organization in the New Normal of the capital markets. Balancing risk and opportunity is key; there are abundant real or potential threats to the well-being (and sustainability) of the corporate enterprise. Close attention to a company's ESG Key Performance Indicators (KPIs) will help to improve both halves of the Risk and Reward whole --  and make the overall enterprise more attractive to investors and a range of stakeholders.

Note:  G&A Institute Chairman Hank Boerner was the chair of the global Issue Management Council, a professional membership organization for corporate issue & risk managers.