Team Experience - Client Engagements

The following are representative client engagements where the Institute team played a key role in identifying, addressing quantifying and helping management and Boards resolve critical issue and crisis situations.

Involving Corporate Governance & Accountability Issues

  • Shareholder activism/advocacy *
  • Culture modifications/adjustments
  • Corporate benchmarking - peers
  • Corporate downsizing- outsourcing
  • Plant closings/community impacts
  • Investor relations challenges *
  • Regulatory issues *
  • Product liability litigation *
  • Executive criminal investigation and prosecution/ aftermath/recovery and restoration of reputation *
  • Accounting and corporate financial reporting *
  • Sexual harassment/diversity *
  • International trade disputes *

Technology-related Issues

  • The Internet and privacy rights
  • Telecommunications reform *
  • Government spectrum allocation
  • Government procurement policies
  • Direct mail consumer marketing investigation *

A Range of Health Care Issues

  • Regulation of pharmaceuticals *
  • Malpractice insurance and litigation *
  • Health care and FDA reform legislation
  • Pharmaceutical approval and reimbursement
  • Childhood immunization issues
  • Durable medical equipment/device reimbursement/ recalls/other issues
  • Biomedical and AIDS drug research
  • Conversion of managed care plans/to private ownership
  • Pharma recalls & issues during product launches *
  • Biotechnology regulation/challenges
  • Blood supply safety issues/global

Enterprise-wide & Select Unit Crisis Preparedness Engagements

  • Crisis preparedness programs
  • Risk comparison and assessment
  • Emergency response drills
  • Crisis analysis and planning
  • Plant crisis tests/drills/simulations

Banking - Financial Services Engagements

  • Savings & loan [thrift] consumer protests and litigation *
  • Challenges to depository lenders - USA and abroad
  • CRA bank compliance issues/crisis situations *
  • Discriminatory bank lending practices *

Addressing Environmental Issues

  • Chemical spill regulatory/litigation *
  • Superfund sites cleanup *
  • Nuclear waste disposal & cleanup *
  • Cement kiln waste burning
  • Oil spill aftermath/restoration
  • Toxic use reduction/elimination
  • Genetically engineered pesticides
  • Chlorine – human health effects
  • Economic value of ecological disasters
  • Mining litigation/remediation *
  • Reformulated gasoline health controversy
  • New standards for drinking water
  • Chemical plant community relations *
  • Pesticide residues in food/food safety *
  • Incinerator construction/siting
  • Regulatory reform legislation *
  • Groundwater contamination
  • Preserved wood controversy
  • Product life cycles/stewardship
  • Military weapons disposal

Addressing Safety Issues

  • Auto accident/reconstruction
  • Maritime safety
  • Product defect litigation *
  • Aircraft accident investigations *
  • Food product tampering *
  • Food contamination *
  • Child safety education
  • Anti-terrorism exercises
  • Asbestos contamination *
  • Food safety issues/GMO challenges
  • Plant explosions/fires
  • September 11th 2001 -- airline client response
  • Cruise ship safety issues *

 

Most of the client engagements represented here involve issue "signal detection," research, issues analysis, identification of third party experts who shape and move issues, tracking media coverage, analyzing media coverage, tracking public sector response, tracking ongoing media coverage, identifying options for boards and management of client organizations, developing strategies to address and resolve critical issues, providing crisis response resources where appropriate, and finally, post-crisis restoration and recovery.

* - indicates litigation support engagements retained by general counsel or law firm in anticipation of litigation, as litigation commenced and during trial periods.